About FortiCare Helper Extension
FortiCare Helper is browser extension developed by Fortinet API team (emea_api@fortinet.com).
It has two main uses:
- Sales personnel can easily escalate tickets that need better handling.
- TAC personnel can easily prepare all the formalities for sending ticket to FollowTheSun (FTS).
This extension is only usable by Fortinet employees who have access to @fortinet.com email address.